Monday, 17 January 2011

Ge Refrigerator Water Filter - refrigerator, water filter


Shipped immediately, took it out of the box, ignored all the instructions and warnings as men do, unscrewed the other one, put this one in, filled up 2 big glasses of water to "flush it" and that was it.



Maybe 5mins worth of effort?



Not sure what else to say in a review of this item, worked great in our GE fridge.

The item exactly matches with original filter. The original filter is type GWF "Smart Water Plus" for GE refrigerator type PSS26LGRB WW.

It took hardly couple of minutes to replace the filter. We have observed the new filter for the last few weeks and we have not faced any problem so far.

I did receive one genuine water filter for my refrigerator and it worked fine. But what I ordered (and what it stated on my invoice and on my order confirmation) was a "3-pack of ..."



I tried to contact the vendor, no response.

I tried to contact vendor through Amazon resolution web page, no response.

I filled out an Amazon claim, no response.

Amazon refunded my money.



So although the filter I did get was fine, the vendor needs to work on their customer service. I am satisfied with what happened, but still it would have been more fair if they had just refunded me 66.6% of the money I paid, or had sent me two more filters and not refunded me anything....

I ordered the MWF filter only to receive the International model. My main thought is internationally, they dont have the same safety guidelines as we do in the US. When I received the order, it was nothing more than the product box with a mail sticker on it. The box was covered in typical shipping tape. I also noticed there were no instructions or product details inside the box either. I know this feedback form is for products only but others thinking of ordering this should be hesitant since so many have had problems recently. I have emailed the company about receiving a full refund, as well as reporting them to Amazon. It is unlawful to advertise one thing and ship another... borderline on fraud. I would not use any product that's labeled "For International Use Only". I smell counterfeit here.

Our water unit on the refrigerator started running very slow to the point of almost not working at all. We had just purchased the house which included the appliance. I thought the unit was going bad and I'd have a huge repair bill or worse. I thought I would start with the filter check first. Got the model number and searched the web. We found the GE Smartwater Ref. Filter online. From their it was pretty easy. Got a great price thru Amazon.com. We received the pkg within a week. It was very easy to install and presto. A full stream of running water. My wife and kids are happy and that's what is important!



Now I am a prepared for next time. - Water Filter - Ge Water Filter - Refrigerator - Ge'


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