Saturday, 16 May 2009

Razor Sweet Pea E 100


I purchased this for my 8 year old. This has been a joy of his for quite a few months. It runs well, peppy and the battery seems to hold up for a very long riding period. He has had times in excess of 1 hr. riding around the house and driveway.

The only thing which is minor that annoys me is that when you corner very sharply the chain protector drags the pavement. No damage is done but it seems this part of the scooter should be higher off the ground.

Overly recommended for children of appropriate ages. Get your child one, they and you will not regret it. Razor E100 Electric Scooter (Sweet Pea)

Here's my experience with this scooter: I bought it for my 8 yo daughter. It worked for exactly 1 minute and then the motor wouldn't turn anymore. The box says "Don't return to the store. Call the manufacturer and we'll take care of you". So I called Razor. The customer service lady had me go through the motion of "troubleshooting" the problem. She concluded "It's very common, the battery died because these things sit on the shelf too long, I'll send you new batteries." Two weeks later, the batteries arrived. It was not a trivial task to replace them. You have to disassemble the entire deck of the scooter and induced wear and tear on the screws and mounts. Charged it back up and guess what - NO GO. Called Razor for the second time. The customer service lady had me go through the motion of "troubleshooting" the problem. She now concluded "Oh, it's the wiring assembly to the batteries that's faulty. I will send you a new wiring kit." Two weeks later, the kit arrived. The same painful procedure to disassemble the scooter and install the wiring kit. More wear and tear on the screws. Charged it back up and guess what - NO GO. Called Razor for the third time. The customer service lady had me go through the motion of "troubleshooting" the problem. She now concluded "Oh, it's the fuse assembly that's faulty. I will send you a new one." Two weeks later, the fuse arrived. The same painful procedure to disassemble the scooter and install the fuse. More wear and tear on the screws. Charged it back up and guess what - NO GO. Called Razor for the fourth time. The customer service lady had me go through the motion of "troubleshooting" the problem. She now concluded "Oh, it must be the battery charger. I will send you a new one." Two weeks later, the new charger arrived. Charged it back up and guess what - NO GO. By now, I was convinced that the motor is fried and there's no fixing that. Called Razor for the fifth time. The customer service lady had me go through the motion of "troubleshooting" the problem. She now got all upset like it's my problem that nothing has worked. She suggested I take it to a lawn & garden shop to have a technician "look at it" at my expense. So here's the moral of the story: Razor will play the "parts game" with you to death until your return deadline with Amazon runs out. So, if your scooter doesn't work, send it back to Amazon ASAP. Do not pass GO and absolutely do not call Razor or your're SCREWED!!!

I bought an E100 from Amazon for my 7-year-old son about 45 days ago. I can tell you that only rain and wet roads have prevented him from riding it daily!



At first, my wife and I questioned my judgment in buying it for him. The first time he got on it, he lost control of it had a bad-looking crash. He hopped up unharmed though, so we gave him some time to learn. Every day since then, I have found him being diligent to charge it and eager to ride it.



So, here's my list of pros and cons.



Pros:

1. The battery lasts a good hour of uphill/downhill riding.

2. The large, pneumatic tire up front makes quick work of bumps and rocks.

3. The wide standing surface allows for his feet to be together, side-by-side, if he wants.

4. The scooter is sturdy and solid.

5. The handlebars and shaft can be separated from the body for transport.

6. It's quick enough for fun, but not so fast as to be dangerous.

7. It ships in two pieces: Handlbars/shaft assembly and the main body. Attaching the two pieces is all the assembling that's necessary.



Cons:

1. The brake is insufficient. It will eventually stop the scooter, but don't let your kid(s) rely on it. Teach them to steer out of situations and release the throttle. It will not stop my 9-year-old (65 lbs) son when he's rolling down our slightly sloped driveway. Of course, the effectiveness of the brake is directly proportional to the strength of the rider's grip, but the gripping power of kids in this age group is probably less than what this scooter-brake combo needs.

2. The rear wheel is like one on a regular Razor scooter - solid and slick. This works well on most dry surfaces, but be careful because it can and will slide in more situations than a grooved, rubber tire would.

3. The drive chain attaches on right side of the back wheel, and it has a cover over it. That sounds like it should be a good thing, but the cover is actually so large that it prevents most right turns. If you turn more than just a little to the right, the cover will make contact with the road, and the back wheel will lose contact with the road.



Notes:

1. There is an on/off switch on the battery.

2. The motor engages after the scooter reaches 3 mph.

3. The manual recommends charging the scooter for 12-18 hrs.

4. The scooter is heavy enough to render it useless without the motor. Don't expect that your kid will continue to use it as a push scooter when the battery dies.

5. The scooter did NOT ship in plain packaging. It shipped in just the scooter box. It was for my son's birthday, and the surprise was nearly spoiled when delivery came.



Summary:



This scooter is a good buy for the money, and so long as you are aware of the issues that come with it, it will make for a fun toy. My son still tells me that this scooter is the best present he has ever received! If you have the money to get the 200 or 300, I would recommend doing so as long as you're comfortable with the increased speed/power.'


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