After shopping for a garage ceiling storage system, I purchased this device. I was attracted to the ability to raise and lower the platform to load and unload items. This avoids the obvious pitfalls of using a ladder to hoist large or heavy items up from the ground.
In summary, I am reasonably happy with the overall product with some exceptions mentioned below. However, I will caution potential buyers that the design of this device is unforgiving. Unless your ceiling joists are EXACTLY 48" apart (they can be 1.5" less but not more than 48"), installation will be no where near as easy as the video on the website. You may need to mount this to a rigid board first if your joists are not 48" apart. The axle is not made to be adjustable and I find this to be a major design flaw of the device.
The foundation of the system includes 3 heavy metal grates that are secured to two metal cross beams with J hooks. I had a little trouble aligning the J hooks with the holes on the metal beams. However, by far, the most trouble I had was with securing the system to the ceiling. I really did not want to mount this to a board before securing it to the ceiling for aesthetic reasons. My ceiling joists were about 49" apart (instead of 48") and this created a VERY problematic installation. You need to secure this into wood (and not just the ceiling drywall) and you cannot mount the arms of the device further than 48" apart as the axle will not be long enough. I ended up lengthening the axle by a few inches by screwing both halves of the axle together with only the first set of holes. The two halves of the axle are supposed to come together with one inside the other aligning two sets of holes on each piece. I only went as far as the first set thus making it a little longer. Then I bought some aluminum 1/2 inch metal from a hardware store and reinforced the axle by screwing it to two sides of the axle. Keep in mind that the axle is not completely load-bearing so as long as it is rigid and reinforced, the system will work fine (see my uploaded picture of the lengthened and reinforced axle).
Problems continued when I used the included hardware lag bolts to screw the arms into the ceiling joists. Using a drill, I pre-drilled the holes as instructed and used a socket wrench to screw the lag bolts to the joists. I torqued 4 of the heads off of the cheap lag bolts. Do yourself a favor and go buy some better lag bolts at a hardware store before installing this device. The included lag bolts are totally inferior. After finishing the installation, it worked as described and I loaded it with a few hundred pounds of things I had previously kept on my garage floor. I will also mention that using the included crank device to raise and lower the platform, while not overly difficult, is a good work out.
Overall, I would recommend this product IF you know your joists are no further than 48" apart (or you are comfortable mounting it to a board first) and you go buy some decent lag bolts before trying to secure it to the ceiling. Racor PHL-1R Pro HeavyLift 4-by-4-Foot Cable-Lifted Storage Rack
I just finished my install today. Plan on at least 4 hours for this project. The joist do not have to be EXACTLY 48" as other reivews stated. That is the MOST the distance can be. You can be as close as 46 1/2. There is play in the bar that attaches the two ends.
Here's my contribution to make this easy and keep it a one person job. Get a 4 foot piece of 1 1/4 lattic piece of trim. You can find it at any big box hardware store. This will be used as your template when drilling holes.
I have a finished ceiling Before getting started, I used the 4' lattice to outline the joist. Instead of using a stud finder, which doesn't always work, I just use a finish nail to find the edges of the joist which are 1 1/2" wide. I marked the joist at one end and measured 48" down then found the edges of the joist. I put the lattice between these marks on both ends, then traced the lattice with a pencil
In step 7, you notice the only indicate 7 bolts to be installed, but 9 in step 8. You have to remove the nylon rings in order to reach all 9 bolts, but this isn't mentioned. With the nylong rings off and the arm sitting on top of the lattice piece of wood, mark all the slots in the middle with a pencil. Make sure to mark the center of the T-bracket, too. This is critical for hanging the arms by yourself.
Since the pre-drill hole size is 1/8, make the template holes one size larger at 3/16 with a drill. With the template, use a wood screw in the center template hole to temporarily attach to the joist so you have both hands free to line up the lattic to the trace marks I mentioned before. Now drill the pre-drill holes with the 1/8 bit.
The manual doesn't mention this but there are those keyhole type of holes in the middle part of the arm. BEFORE you grab the arm in step 7, but the first lag bolt in the middle pre-driller hole, leaving about 1 1/2 inch. Now pick up the arm and angle it over the lag bolt in the middle. It takes a little wiggling, but it will eventually slide in. Now tighten the lag bolt, but not 100% Now the joist is hanging hands free from one lag bolt. Now, you are free to mount the other lag bolts by yourself.
The stock lag bolts are junk. I shredded two when installing. I did install the stock lags so I could line up the two arm properly, but came back later with high quality lags of qty. 12 5/16" with a 3 1/2 length lag bolts. Trying to enlarge this existing gaps don't work very well. What I recommend is drilling BETWEEN the existing slots. First use a smaller bit to get thru the metal easier and create a pre-drill hole. I think I used a 3/16". Then I used a slightly larger bit like a 7/16" to cut a hole to allow it pass thru the new hole in the metal. Make sure you use eye protection and cover your forearms. The metal shaving are burning hot! Don't attach the 5/16" lags until Step 9 alignment is done. - Storage - Lift - Garage Storage - Racor'
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