Beautiful looking set, great picture. BUT - steady buzz from back of set. Not very loud, but clearly shouldn't be there. When sitting in front of the TV with it turned on, you really can't notice. But if you turn volume down, or mute, it is clearly noticable. Called customer service - and she was clearly someone with barebones training. Most questions I asked her, she put me on hold and obviously checked with someone else. Anyway, bottom line is she came back to the phone and told me that 'that's normal; that's the way the set sounds'. I voiced my concern about this answer, but clearly was not going to get any further on this phonecall. Hung up. To be sure I wasn't being too picky, I had my wife and a brother come into den, where this TV is, and they both agreed that this was, in fact, NOT normal - at all! Called Samsung back, gave them history, and told the guy NOT to tell me this was 'normal'. He didn't. Instead he dispatched local repair shop. Several days later service guy arrived, and took set apart. He figured out which module was buzzing, and ordered one. Two weeks later he returned with an entire front panel of the TV. This includes new screen, frame, most of the guts (including buzzing component), less one board, and power supply. Samsung told him to order it that way, not just the "failing" component (?) Almost a new TV entirely! He put it all together, and guess what? The noise was still there, but now louder than ever! That was a few days ago, and here I sit with my now louder buzzing TV, that I can now hear, sitting in front of set with normal volume on. And Samsung says this is Normal !! Grrrrrrrrrr. The service guy now plans on ordering a new power supply, and replacing that. If that doesn't work, he thinks a new set entirely is in order! Except for 1 board where all the jack connectors are, the metal back panel, and the pedestal, isn't that what I already have?? ! To be continued.... Samsung LN37C550 37-Inch 1080p 60 Hz LCD HDTV (Black)
The picture quality is very nice, set up is intuitive, and the styling is attractive. The first TV had a loud buzzing sound emanating from the rear. Other reviewers have noted this and it was noticeable at normal listening levels. Some times it was loud as soon as the set was turned on and other times it became louder over time.
The second set hasn't had this problem yet. A low buzzing sound is still present, but you cannot hear it while watching TV. There appears to be an issue with a component on this model since my older Samsung doesn't exhibit this problem.
The price is right and the set is very nice, but you may have to exchange it due to the buzzing sound.
I took a chance on an open box offer from Amazon Warehouse Deals...wont do that again!
Pros: Great Price, Beautiful TV, Fantastic Picture, Easy return policy (Thumbs up Amazon!!!)
Cons: BZZZzzzzzzzzzzZZZZZzzzzzzzzzzzzz...the noiZZZZe from the back of the TV was annoying! Back to the Amazon Warehouse buZZard!
Dont be afraid to buy a SAMSUNG TV! I have 3 now and they are gorgeous TVs. Purchased NEW, but different model for a bit more $ but I am still very happy with the purchase.
http://www.amazon.com/gp/offer-listing/B0036WT3KM/ref=dp_olp_new?ie=UTF8&condition=new
Word of Advice - make sure you have a good return policy in place if buying used, refurb or open items!
Right when you turn the set on, there's a loud buzzing sound which is noticeable from atleast 10 feet away. So I'd turn the volume up to around 20 and still noticeable (I have pretty good hearing). But the buzzing sound constantly comes and goes which is pretty annoying. Also if you switch the 'Energy Saving Mode' to anything besides off, the sound is constantly there. Overall, the tv has great picture and sound, but the buzzing sound ruins the tv experience.
grabbed 1 on sale this week to replace
a very very old unit in the home.
the entire viewing family is VERY pleased
with this unit.
1 - we don't have the high buzzing sound
from ours that one person mentioned as a
defective unit.
2 - the dark colored front panel controls
on the lower front bezel are a bit light
but we mostly use the remote controls so
that isn't a real issue.
unit fits our built in hardwood multi
media cabinetry perfectly 37" is the
right choice for our smaller viewing area.
i think the screen views well even from
extreme side seating locations.
things i might suggest to the factory;
1 - it seemed the set had minimal padding
inside when i opened the box. ours is, as
i said, in perfect shape, but if i was
the factory QC guy, i'd be putting more
protection in front of the screen. ours
used a 2 inch space for protection and the
box itself.
2 - i'd try to put small recessed handle
grabs in the rear frame in a larger design
element like this. lifting it is a two
person job per the manual but both people
found their grips slipping on the highly
polished (and good looking) set edges.
our entire extended family seems to have
settled on the Samsung line. that's
about 12 sets! really; we all love this
brand, have many different styles and
have had great experiences with the
performance and reliability of the Samsung
equipment. we did get an extended warranty
anyway on an investment like this one.
i haven't tried the connectivity to my
home network yet, but the menu seems well
designed and very logical. my wife is becoming
the family set it up expert.
i gave this 5 stars in the rating.
very pleased.
oh... i have a large surge suppressor
UPS box on the infeed from the electric
outlet. we have them on ALL our electronic
devices, PC, etc. power in our area is very
prone to spikes and storm related events.
i'd suggest this to anyone. - Hdtv - Samsung 1080p Lcd Hdtv - Samsung Lcd - 1080p'
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