Monday, 15 February 2010

Ryobi 18 Volt Battery - rechargeable batteries, good


This review is for Damlow Prices aka DLOW - Total garbage! The item came used and open without original packaging which voids the warranty.(wrapped in a thin layer of bubble wrap) The batteries would not even hold a charge. If a seller wants to save money on shipping they should not unpack the items from their original box, and if they are that cheap then perhaps they should be selling on ebay and not Amazon.com. I wound up returning these and getting THE SAME PRODUCT at the Home Depot for under $46 (identical two pack, unused, and SEALED with warranty)No where in the description did it state at the time of my order that these were OPEN or USED and the 3 or 4 other people that left reviews about the price are 100% correct. Its a shame that with so many negative reviews this seller is still selling this garbage on Amazon.com (READ ALL OF THE REVIEWS PRIOR TO ORDERING) Ryobi 18v P100 Nicd Battery 2-pack

I received these two batteries loose in the box which seemed odd. They were not in the normal clear two pack plastic container. Both batteries will not hold a charge and are worthless. This certainly was not a good deal and I will never do any future business with that company.

These batterys work (for a short time) but have a very short charge life and deteriorate in charge life very quickly. I'm constantly changing and recharging whats left in the life of the batterys. Unfortunately I bought a Ryobi tool kit including 6 tools. The tools are OK but not very good quality and I will never buy Ryobi tools again because of the lousy batteries

The Ryobi 18 volt batteries 2 pack, only lasted 7 months. I would expect at least one year of use for a $75 battery pack . Used under normal conditions, no abuse,I have owned other brands that lasted a year and a half. I will no longer buy Ryobi tools in part for this reason .

Not sure some of the reviewers of the Ryobi Ni-cad battery understand that...



--- all Ni-cad batteries degrade over time regardless of the brand, get real.



I don't know about Amazon's source, but I buy mine at Home Depot...



--- all have lasted at least 2 years+ and I am on my 8th battery.

--- never had a failure out of the box, but if I did, no hassle return to HD.



I use my Ryobi tools on mission work where if I lose them, or others abuse them, I'm not out $250-$500...



--- some tools, like the big drill and impact driver, are better than the others...

--- and you can say the same about every other brand selling cordless tools.



Ryobi fills a niche; if you want the best, then spend the money on some other brand.

Since the product description did not state anything as to its condition, I innocently believed that it would be brand new. The batteries came in bubble wrap with no proper manufacturer packaging, instruction, or warranties. My new Ryobi charger did indicate that both were fully charged without any complication, but I haven't actually tried them yet and don't know how they will perform. So much disappointment for receiving open box items without knowing. Two-star rating generously goes here to praise their ability to get charged. But, if the battery life is shorter than new ones, the seller only deserves ZERO star. Honestly, I think this is a gimmick which Amazon.com neglects.

I needed newer batts to replace my 4 yr old ones, can't afford IONs and charger just yet. Found Home Depot selling 2 18v P100 batts, charger, 1/2" variable drill and carry bag for $69.00 !!!! Price might still go down with approach of Father's day or summer specials.

STAY AWAY! SAVE YOUR MONEY AND TIME!

This is the most ridiculous company with about the lousiest attitude ever!

After several 18V +one batteries started to fail (fast discharge, not holding charge, capacity loss) within a year to year and a half I contacted Ryobi since the original vendor only "warrants" 90 days but Ryobi oh so "proudly" offers a full 2 year warranty.

I was instructed to call one of their contracted 3rd party "service center" on their list which one can find via area code etc.

The nearest to me is Craig & Green, 40 miles (one way) away in San Francisco.



Upon my call to Craig and Green and polite inquiry I not only was put on hold and disconnected but upon my second call I got besides a rude person an attitude stating that Quote: I have to bring all my tools, chargers and batteries for warranty service." End Quote.

Upon asking why ALL TOOLS and CHARGERS and how long this takes I received a non qualified answer: Quote: That's how we do it for warranty service and I can't tell you how long it will take. End Quote.

So in the mean time it sit idle and can't do any work? I'm a contractor. Does Ryobi reimburse me for the loss of income?

I made A HUGE MISTAKE TRUSTING THE RYOBI BRAND! I'm better selling all off and buy a brand who stands behind his warranty commitment.

Ryobi has about the lousiest customer and warranty service I ever came across! I will not hesitate to write to management about this so called "Customer Service" as well post my experience everywhere on the web for others to know. They are absolutely preposterous if they think this is warranty service by referring you, the customer, to a 3rd party business with an attitude which demands that all tools and chargers be submitted as well, or else. This so called "Warranty Service" is more a fraudulent deterrent to avoid their obligation and commitment to the promised 2 year warranty. It frankly stinks sky high.

On top of that, in my case I would have to drive over 80 miles round trip twice, pay $ 11 in toll fees twice not even knowing if I will get my batteries replaced or just another excuse delivered that it can not be done.

Are they serious? I have to drive a total of 160 miles in gas and time and $ 22 in tolls fees?? This "2 year warranty" service is of fraudulent nature and is nothing short of "defective services"!

Stay away from it! Don't buy Ryobi products! Buy a brand who lives up to their warranty. They don't live up to their performance (at least the 18V batteries)and when you need service you'll get the round around! - 18v - 18v Battery - Rechargeable Batteries - Good'


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