Motorola - gmrs-frs two-way radios, walkie talkie

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This pair is a decent entry level compact two way radios.



If you are looking for simple, compact, short range two way radios, this is perfect for you. It's very simple to use, fits right in your palms for easy grip and handling. It's got a belt clip which makes it easy to carry around. You can use the rechargeable batter it packs with or use your own AAA batteries as back ups, which can be helpful on longer trips or usage.



Some of the negatives:

1. this model do not have 'sub-channels'. this can really bother you if you constantly have other users on the same channel jamming.



2. battery level only shows up when it's low. this can be an hassle unless you carry extra AAA batteries.



3. When on 'LOCK' status, you cannot change volume because it locks all the buttons.



4. volume is somewhat low and voice cracks on highest setting Midland LXT380VP3 24-Mile 22-Channel FRS/GMRS Two-Way Radio (Pair)

They have a charger so you don't have to keep buying batteries. We put them back in the charger at night and they are ready to use the next day. The sound is clear and very easy to use. Just wish I had bought them sooner.

My company has gone through many different brands of walkie Talkies and this is the 4th set of these I have used. They work well, are reilable, and have clear signals most of the time. On occasion we will get some radio noise and have to switch channels, but it is VERY rare. I would reccomend these again and will buy more in the furture as we expand!

This product works great and all employees are happy with what they got.

Shipping was prompt and it arrived exactly on time. This is the third

time I've ordered a pair of these off of Amazon and I haven't been disa-

ppointed yet.

I got these for my grandsons, and my daughter particularly asked me to write a review praising them. They are easy to use, and very durable. She found the user manual very helpful, actually written by someone who speaks English. She has found one feature particularly helpful. It is possible to lock the controls, so that the kids don't get the settings out of whack. This eliminated some irritation caused by the younger child changing channels in the middle of the game.

I bought these not knowing a bunch about 2 way radios but how much is there to know. Well for starts clarity, volume, range, power supply and accessories capabilities. My experience with these the first day I got them wasnt at all what I expected as far as volume and range goes. When the listing says up to 24 miles I didnt expect to be able to do it however I at least expected to get 5 miles which I didnt and we wasnt using them around tall buildings, I would say at most the transmission started to become unclear around 1 mile no line of sight (havent tested line of sight yet). The volume wasnt to my liking however if its no other noise going on around you it would be just fine but for me I would like to see it a bit more elevated in this area of performance. I will say the radios at my testing times was not fully charged as in being charged for 24 hours and at this time I am not sure if this has any thing to do with the range of the product. Other wise its great for the buck and a few accessories to plug and play with it. Product arrived with rechargeable battery packs instructions base charger and 110 power supply, very well packaged. Havent test many of the other features yet. Good Luck!

I bought these for my 2 girls and they love it. They have a great time w/them and I can feel comfortable w/them playing outside running around and when I need them it works in wide range. We even drove a few miles away and the other party was able to talk w/us. These young kids who want a phone or feel they need a phone not w/these. They can be at dance class 10 miles away and they can contact me. I'm loving it!

This is an excellent product for the price. The best part is the rechargable batteries. It was a gift for grandkids so I know they will be put through the paces. I was glad to see how rugged they seemed. I will definately be looking to Amazon for future items. I have not been disappointed in the quality of items purchased here over the years.

I know the advertisement reads that these radios have a 24 mile, unimpeded, line of sight range, but I figured if they had that kind of range, they should reach more than a mile or two on normal rural terrain. After a mile or two, I was unable to communicate with the second radio, on high power setting. Oh, and you need an $87.00 FCC license to use the GMS channels. I didn't see that mentioned in the description! - Walkie Talkie - 2-way Radio - Gmrs-frs Two-way Radios - 2 Way Radios'

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Photography Accessories - camera wrist strap, photography accessories

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This neoprene wrist strap is comfortably wide, can be cinched to your hand with the included buckle-like device, and is not so long that your camera will dangle far from your wrist when you let go of it.



My only concern is the plastic clip that attaches the neoprene wrist strap to the lanyard portion secured to the camera. It looks sturdy enough, and hasn't given any indication that it's going to come loose, but given how easy it is to get your hand into and out of the wrist strap, it seems like the inclusion of this clip doesn't add enough value to the product to justify the loss of peace of mind.



If you were going to be switching between a neck strap and this wrist strap, the plastic clip would probably make that process quick and easy, but if, like me, you're only interested in securing your camera with a wrist strap, the clip feels unnecessary. OP/TECH USA 6701062 SLR Wrist Strap, Neoprene Camera Wrist Strap (Black)

Strap was purchased to replace a neck strap provided with a Canon G11 digital camera. I do not like anything hanging around my neck that has any weight. The camera is heavy enough that a skinny strap used for the small point-n-shoot cameras would not offer adequate security. As other reviews has described, the plastic snap connector adds no value and perhaps is a negative feature.



Another consideration is the size of the connecting ribbon cord to the camcorder or camera. This braided cord is substantial, about 3/8" x 1/8", not a weak link in the strap assembly. The negative side of this is its size is just big enough not to fit through my camera's strap loop. I have cut down a plastic electrical cable loop to use as an interface between the camera's loop and the braided cord. The plastic cable loop has holes for a screw that I used to attach the cord. The cable loop is white so I dyed it black with fabric dye. Functions well and looks very good.



Overall, the strap provides a good, non-slip feel. It's elastic wristband is comfortable and has a sliding, plastic adjustment to tighten the strap for smaller wrists.



During warmer weather the strap makes my wrist sweat. The inside of the strap gets wet, but dries quickly. I have used this camera a lot during warm weather, sweated a lot onto it, but it doesn't stink. I could wash it.



The look is very utilitarian. The photo is accurate.

Most of the time I use the wrist strap when following sports or any other type of action. The strap provides more freedom of movement (higher or lower) instead of having a dangling neck strap which can be very restrictive. This particular strap if very flexiable and most comfortable on the wrist. This strap also has a quick release feature. Highly recommended.

I used to wrap neck straps around my wrist, but that wasn't very secure so I looked for a nice wrist strap. The first one I tried was the OpTech version that uses velcro. It worked fine, but there is always that worry about the velcro not being secure and giving out in a drop, plus it took both hands to put it on and it didn't let my wrist breath. This strap has all the advantages of the other one plus it is easier and faster to put it on, it feels more secure not having to worry about the velcro, and there is some breathing room around the wrist. This offers the freedom of hand holding your camera while offering security against accidental drops.



I keep mine on the left side since I usually hold my camera with my left hand and I am right handed so prefer to have that hand free. It is long enough that I can switch hands if I get tired of holding it in my left hand. If you had a neck strap with the same kind of quick connects you could quickly swap it in as well.

Wrist strap works great on my Canon 30D. I do not care for a camera strap around the neck but wanted something to prevent me from dropping my camera if I lose my grip. This strap is very comfortable to wear and works well for me.

Like the other guy, I too don't really use my camera strap around my neck. It's too confining. I always wrap it around my wrist and up my arm. For two reasons. I get more mobility and comfort.



So when I found this strap, I got it and it works perfect. It doesn't get in the way. It's comfortable, compact, sturdy, it's made very durable. especially for sports. you have the mobility and freedom to move around and get the shot. I feel very confident wearing it. Of course I always hold the camera, (not letting it dangle with just the strap). But it adds the added protection just in case.



If your thinking about it, for the price you can't go wrong. This is a thumbs-up product.

I have a few different straps for my Nikon D40, the one the camera came with, which hurts my neck, a R-Strap which moves quite a bit and I noticed that I was most comfortable just hand holding my camera instead of leaving it on the strap. After I almost dropped it once, I decided to look into a wrist strap and I had heard a lot of good things about op/tech so I ordered it. I was very happy with the price and I am happy with the performance. It's soft, keeps my camera safe and and I have zero complaints. - Camera Strap - Photography Accessories - Camera Wrist Strap - Photography'

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Surge Protector - power strips, outlet

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Worked out very well to add extra power outlets under a kitchen counter. Only downcheck is the wall plug which forces you to have 3-4" space for it and the power cord when you plug it into an outlet. A flat plug that would only stick out an inch or less would be better. Fellowes 6-Outlet Strip (15 feet)

Satisfied with construction quality & performance. I use these for the workplace rather than allowing people to use extension cords. Any connection point is a potential failure point so this helps reduce outages/problems/reports of issues with power to devices.

Due to the weight of the cord versus the lightness of the strip hard to get it to sit straight. Found a heavy 20 ft strip at the local hardware store for about 3 dollars put the one from amazon in drawer not using at this time.

I discovered while setting up a new home entertainment center in the living room that I needed more outlets, but at the same time I wanted to eliminate use of an extension cord I had been using with my previous power strip, which had only a 3 foot cord. This was the perfect outlet power strip for me as the cord was heavy duty and is 15 feet long, thus not requiring me to use an extension cord. It also has a lighted power on/off switch and I like that as it allows me to determine quickly if the strip has power or not. Only drawback, not to me but perhaps to others, is that the outlets are evenly spaced, which means this strip is not the best power strip if you have a lot of power adapters you need to plug in. This was not a problem for me however as I also have a short strip designed specifically for plugging in power adapters only and I just plugged that strip into one of the outlets provided on this strip. Very happy. Would buy again! I should add this strip is not a surge protector and does not provide surge or power protection.

This LONG surge protector is great...especially when you have a limited number of wall outlets to work with. No more setting up your desk in an awkward location just because that's where the outlet is! This thing is just like a normal power strip...only it has a 15ft cord.

In an office environment, this 15 foot power strip solved a shared office issue where the standard 6 foot powet strip cannot accomidate a new desk. The product works great this this is the 5th unit I have purchased - Power Strips - Surge Protection - Outlet - Power Strip'

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Cable Organizers

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First let me say that these velcro cable wraps are great for their intended purpose, especially if you will not be adjusting them very often after you have secured your cables. I had purchased the Velcro One-Wrap Straps, 8" x 1/2", 5 Pack from Office Depot for about $4 a few years ago to tame my microphone and guitar cables and I love them. When I found these straps (100 pack) for under $10 I jumped at the opportunity to buy them, but was a bit disappointed when compared to the 5-pack, as these are considerably thinner and have much smaller "hooks" and "loops" so they do not stay as secure as the former straps (-1 star). Also, since I use them for gigs I am constantly adjusting them and so far two have ripped at the through-hole (-1 more star) which has yet to happen with my 3+ year old straps. If you are looking for a convenient way of securing your cables and do not intend to subject them to heavy use, then I highly recommend them, however if you are planning on using them a lot (i.e. for highly used audio cables) then I would recommend buying the larger heavy duty multicolor 5 pack instead. Velcro Reusable Self-Gripping Cable Ties, 0.5 Inches x 8 Inches Long, Black, 100 Ties per Pack (91140)

The solution to wayward cabling couldn't be simpler. Wrap one or more cables together with an adjustable Velcro strap. It does what it should, is simple to apply, and is affordable.



The only negative aspect of the Velcro solution is that it will pick up dust and lint from your surrounding environment which will obviously render the Velcro less 'attachable' to itself over time, if you re-adjust or change the straps. However, in the $10-$15 price range for a hundred of these, you really can't go wrong and buying more if you have to throw old cluttered ones away is reasonable.



I'd advise this method over zip-ties or twisty-ties in a heart-beat.

Have you ever used zip-ties to hold cables in place? How about twist-ties or those long cable "tubes"?



If you've ever had to deal with these, you know how difficult they can be, and when you're done you just never want to touch them again (as it means either bringing out the scissors for the zip-ties or un-tubing about a mile of wires.



I picked up the 100-pack of these to try and clear out the mess behind my home theater, and it worked out great!



The cable ties are a good size and the velcro is wonderful (to note: its not the "normal" velcro you find, it doesn't even feel like velcro, but it works just as good as the other stuff!) One nice thing is being able to "wrap" the tie around itself (so there is no loose end hanging off of it).



As mentioned by another reviewed, these come in "rolls", so you have to unwrap (and tear off) pieces. Not a big hassle, and probably better than a bunch of loose velcro pieces thrown in a bag (they'd stick together).



While easier to remove than zip-ties (and these do a much better job), it's still a bit of a challenge at first (since the connector sticks to itself - after doing a few you'll get the hang of it). For anyone with a home-theater, this is perfect! Bundle any AC cords, speaker wire or A/V connectors into a ball. Also works for other corded equipment that you might normally put away (such as a Rockband microphone).



The only thing I can say is better about the "other stuff" out there, is that the plastic-tubing is still needed if you want to conceal wires. These will keep the wires together, but it still looks like a long string or cables. The 100-pack is more than enough for doing a computer room (with loads of accessories) and a home-theater (8 speakers, TV, receiver and about 6-7 devices). They sell a 50-pack for a little less, but you might want to go for the 100-pack just to have some in the future.



The only negative thing I can say, is that buying these made me go around and have to cut-off all of the old zip-ties I was using before!

These are not as high-quality as the multi-colored ones you get at Home Depot in packs of 5... but for the price they are a great value. My band is going on tour with our own PA and lights. I bought these and they're now wrapped around every kind of cable imaginable and holding up great. Highly recommend these.

These Velcro ties are very handy and with 100 ties, it is quite a good value. The Velcro holding strength is fairly weak, however, compared to some other Velcro ties I've used. Still, I would recommend this product to anyone looking for a fairly inexpensive way to wrap up cables.'

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5 Star

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Deep Space Nine's fifth season was the best to date. A lot of things happened in this season: the war with the Dominion began, the endgame with the Maquis ended, we got a visit from a fan favorite from another Trek series, a visit to the original Starship Enterprise, another Deep Space Nine, an end to the Klingon-Federation conflict, and a truly incredible twist at the end. This season must be counted as one of the show's best.It is difficult to give highlights when nearly every episode is a highlight, but I will try. The season begins with "Apocalypse Rising", which has Sisko, Worf & co. masquerading as Klingons to expose the changeling in the Klingon High Council. After this episode comes the tense "The Ship", which is a sort of mystery story where everything is not as it seems. Next comes "Looking for par'mach..." a fun (and funny) episode which culminates in Quark dueling another Klingon with Batleths! The best episode of the season is perhaps "Trials and Tribble-ations" which has the DS9 crew going back in time to the classic Trek "Trouble with Tribbles" episode. Everything about this episode works: plenty of humor, nostalgia, and trek trivia. The season moved along to a great two parter which dealt with changeling infiltrators (In Purgatory's shadow, By Inferno's Light) as well as "Rapture", which showed the increasing responsibility that Sisko felt in his role as Bajoran Emissary. "Business as Usual" has Quark finally getting into the arms-dealing business, and eventually developing a conscience. The Maquis are dealt with in the satisfying "For the Uniform" and Eddington says good-bye in "Blaze of Glory". "Empok Nor" has the feel of a classic slasher movie, with Garak going just a bit insane. "In the Cards" is a final light episode centering on Jake and Nog's attempt to cheer up Jake's father, then the season ends with "A Call to Arms", one of the show's best episodes and perhaps the best cliffhanger ever. So much great drama in this episode: The Dominion actually takes over Deep Space Nine, Kira has to work with Gul Dukat, Sisko leaves his baseball behind. This episode leaves fans craving more, and those cravings would be fulfilled in the sixth season.Season 5 broke the mold with its bold storytelling and paved the way for the incredible final two seasons. There are many great moments here, and it is a solid season all around. Star Trek: Deep Space Nine Season 5

Truly a risky season for all involved, Deep Space Nine's fifth year had the show churning out some of its best hours of television and taking the show back onto its original course. Following the gloominess of season 4, Deep Space Nine featured not only more comic relief, but less of the heavy-handed devastating drama that so frequently reared its head in its predecessor. As a result, this season is much more balanced and also happens to give layers of complexity to new and previous characters. All in all, this season was the great beginning of a fantastic end.That said, this season is close, but not nearly, the show's best. Deep Space Nine was refined in this year, but it wouldn't be until the following year that the show hit its creative and emotional peak. Another problem with this season is the occasional appearance of story flotsam (Let He Who is Without Sin, Ferengi Love Songs) that either just shouldn't have been made (the former) or were poorly executed (the latter). However, aside from some minor faults, the season does mostly contain some thrilling, fascinating, and emotional episodes that brought the series forward.It seemed like every major (and most minor) characters had at least one episode to shine here. Captain Sisko got to finally begin to mature in his role as Emissary by receiving visions from the Prophets (Rapture) and truly feel the futility of war (The Ship), as did Jake (...Nor the Battle to the Strong), who also got to undergo machinations to get a treasured Willie Mays card (In the Cards). Kira was pregnant for most of the season, which prompted inside jokes (Apocalypse Rising) and was a central plot device when her friends began dying off (The Darkness and the Light). She also got another episode with her Cardassian father-who's-not-her-father, Legate Ghemor (Ties with Blood and Water), which exposed some of her shortcomings and resulted in some really nice scenes. Worf got to prove his mettle to the Jem'Hadar (By Inferno's Light) and become a Fletcher Christian to save his crew (Soldiers of the Empire). But of course the season was notable for putting him together with Dax (Looking for Par'mach...). Odo found a brother (The Begotten) and had a relationship with a humanoid woman (A Simple Investigation), but ultimately confessed to Kira that he loved her (Children of Time). Quark got into the arms business (Business as Usual) and developed a conscience as a result. He also ended up courting Grilka once again (Looking for Par'mach...). O'Brien was tormented again, this time by a Pah-Wraith (The Assignment), and got to revert to his old soldier roots (Empok Nor). We began to see some characters more and more, such as Jeffrey Combs' delightful Weyoun (Ties of Blood..., In the Cards, Call to Arms), Glinn Damar (Apocalypse Rising, Ties of Blood..., Call to Arms), Kai Winn (Rapture, Ties of Blood...,In the Cards). Others dropped in sporadically, such as Kassidy (Rapture) and Michael Eddington (For the Uniform, Blaze of Glory).Along with all of this character development, we got some truly fantastic stories. "Apocalypse Rising" is yet another great season opener, combining suspense, political machinations and some wry humor. "The Ship" has got suspense, but also some moving dialogue at the end, dealing with meaninglessly lost lives. "Looking for Par'mach..." is a very funny episode, a Cyrano de Bergerac parallel that culminates in Quark dueling another Klingon with Bat'leths! "The Assignment" finally introduces the Pah-Wraiths, setting up the series finale. But, of course, the stunner of the season is "Trials and Tribble-ations." Technically stunning and filled with nostalgia, this episode is a winner. "Things Past" was a dark examination of Odo's psyche, and "The Ascent" allowed Quark and Odo to confess to some friendship, "For the Uniform" was a fantastic episode that brought the struggle between Sisko and the Eddington-led Maquis to a point. The Dominion two-parter (In Purgatory's Shadow, By Inferno's Light) brought forth most of the story threads that would propel the series into its final years. "Doctor Bashir, I Presume" is a dramedy looking at Bashir's sordid past. It also features Robert Picardo as a guest star, a.k.a. the EMH. "Children of Time" is an interesting science-fiction episode dealing with time-travel and the crew meeting their future descendants. "Empok Nor" captures the feel of a great slasher movie, and Garak is a very convincing psychotic killer. Credit actor Andy Robinson (Scorpio from Dirty Harry) who had problems about playing the same type of character that got him typecast. The season concludes with the stirring "Call to Arms", the show's best cliffhanger. All in all, the episodic offerings here are great.In short, one needs only think of the difference that this season made in the run of the series to realize how important it was. This season features great contributions from plenty of people, and it is a must for fans.'

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5 Star 5 Star 5 Star

Electronica - free, bonobo

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Actually, there is nothing that sounds like house music on this compilation.

Having said that, there isn't much that sounds like classic Ninja Tune either.

But, hey, it's a free download, so I'm not complaining.

The three good tracks on here are :



Offshore - Round And Round

Amon Tobin - Shut Down

Antipop Consortium - Volcano (Four Tet Remix) Ninja Tune XX - Free Music Compilation [Amazon MP3 Exclusive]

I downloaded the tracks as they were offered as 'free sample' by Amazon and as they were recommended to me on the basis, I must presume, of my prior purchases: the latter was way off, as this kind of music I don't really dig much.



Too much on the 'house' side of things, with lots of repetitive beats and not much variety.

Not saying they are not good in their genre, perhaps they are, I just don't like them.



If you, like me, enjoy downtempo, electronic and ambient music, and get this track recommended by Amazon, I suggest you save your money/bandwidth.

I really can't believe that no one has peeped this stellar assembly of world artistes yet,say wha'? Like def jam/motown/zzt/sst/sub pop/laff records/etc.,etc.,etc.,the boutique label is a get,just like all of the other aforementioned monolithic imprints.

The only reason that I'm not getting it myself is because my ibook g4 is stewed to the gills,OK(but as soon as it's all in the clear,it's on,ya dig)?! - Free - Four Tet - Electronica - Bonobo'

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Electronica - free, bonobo free Electronica - free, bonobo

Wireless Laser Printer - black and white, network laser printer

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I bought this printer a few weeks back. So, my review can only attest to the initial quality and operation of the printer. When shopping for a printer, I wanted a small, wireless (i.e. WiFi enabled), laser printer that I could use on my home wireless network. This printer fits the bill.



Once I received the printer, setup was incredibly easy. You just hook the USB cable to your computer, follow the software prompts, and then the printer is suddenly connected to the WiFi network. That is the last time I used the cable. Now, when I hit print on my laptop, it prints wirelessly.



I also like that the printer is relatively quick (24 ppm) and prints clean, crisp laser prints quickly. For $99, this is great deal and I'm pleased with the purchase.



I'd recommend buying this laser printer over the all-in-one units. While those all encompassing units may be tempting, I think you end up with a better deal by buying this Samsung printer and then buying a high-quality scanner as a separate item. For instance, I bought a separate Fujitsu Scansnap scanner (also, a very compact item). It scans so much better than the scanner I have on the all-in-one that I bought a couple years ago. Samsung ML-2525W Wireless Mono Laser Printer

Very good printer overall. I just need to warn people...at least people with a mac...that the wireless setup is very tricky. Samsungs instructions don't work and the mac software and drivers on the disc also do not work.



What I did was I connected an ethernet cord from the computer to the printer and then used the IP setup software on the disc to locate the printer (I had to disconnect from all wireless networks to ensure I didn't confuse the setup).



You can get your computer's IP address in the Network tab of System Preferences. Using the IP setup software on the Samsung disc, select the printer and click the button to change settings (it looks like a gear). Change the IP address of the printer to that of your computer but change the last digit to something else( Ex: if the mac's ip is 1.2.3.4, change the printer's to 1.2.3.5). Once that is done, make the subnet mask identical to that of your mac (subnet is also in system prefs) and save the settings. Your printer will print out a confirmation page. Then, with the ethernet cord still attached, type in the printer's new ip address in Safari. You will then be able to access the printer's internal webpage.



Once at the website, click the Network Configuration on the left (mine is in French so the English may be a bit different). Then under that subheading, click TCP/IP. Then in what shows up, you need to change the printer from having a static IP address to using DHCP. Once you do that and save your settings, you should be able to print wirelessly using the ad hoc setting (meaning the computer has a direct wifi connection with the printer) once you connect to the "airportthru" network with your Airport card.



If you want the printer available on your home network, go back into the printer settings and select your network and enter your password. The printer will connect to your home network.



I hope this works for you guys. It worked for me and Samsung makes great products but has lousy support.

I bought a Samsung ML-2525W about a month ago for home use. Setting it up for use via USB cable was trivial; getting it up on my wireless network took a bit more fiddling. The instructions were difficult to decipher. I expect that a person who is not sufficiently computer savvy would need phone support to complete the wireless setup.



Once configured, the printer has been extremely easy to use. It prints quickly and quietly. Text looks great, with dark, thick toner coverage and sharp edges. It's better than the old Brother I replaced, and I thought that was pretty good.



No idea yet about reliability.

I have a Mac and this printer has been nothing but problems. It really is not made to work with MAC!!! I have been talking to Samsung about 18 times now and after two months of futile trials I have decided to donate this computer to a friend who has a pc, it may work for pc without a problem?



The most I got this printer to work for about a minute and then it goes off line mode, I have reinstalled the latest drivers numerous times and again it works for a bout a minute and switch itself to off line mode!!!!



Save your money and don't buy this printer, buy something else a Brother or Epson, etc

I have tried to set this printer up with my white iMac. It works to print one document, but then goes to sleep. Once it is asleep, my Mac is not able to wake it up. I have to reach behind the printer, unplug it, and plug it back in every time that I want to print anything. And on top of that, it will add on 5-10 sheets with random words to my print jobs, wasting both paper and toner. I have talked to the tech support people, as well as customer service people, from Samsung countless times. I have had several tech support people tell me that the waking from sleep problem is a known issue, but there is currently no fix. It is a firmware issue with Macs, and the newest firmware does not address this problem.



All I asked was that they exchange it for a comparable model that does not have this issue. The tech support people seemed to think that that was a reasonable request, and I have been forwarded to their "Executive Customer Relations" department many times. Finally one person said that I needed to have the printer looked at by a service center before I would be eligible for an exchange. I drove it the 20 miles away to the nearest authorized service center, and they found exactly what I expected. When plugged in to their Windows machines there was no issue. They also told me that this firmware issue with Macs was something that they have run in to before.



After I got it back from the service center, I talked to someone who said that they had approved my case for an exchange and that someone would call me from the appropriate department. That person called me while I was at work (because most of the non-tech support departments seem to keep hours only during the middle of the day when all of the rest of us are at work) and left a message saying that I should call him to set up an exchange for a new printer of the same model.



WHAT!?!?! I don't want the same model because it will have the same issues. SO... I called the number that he left me and it took me to the exec customer relations people. Again, they told me that someone from the exchange department would call me back. And THEN I HEARD NOTHING. So I called back again. And was told that the approval for my exchange had been withdrawn because all I needed to do was install the newest firmware and it should work. Well by this point I was STEAMING!! THEY CANCELED MY EXCHANGE?? WHO DID? NO ONE TOLD ME!?



Of course the firmware that I downloaded and tried again was the exact same firmware that I had already tried. So I called back and finally got a tech-support person to put me in the que for the product support rep for this model. And at this point I am just waiting for this person to call me. I have been waiting weeks to hear from him, and it has been over 2 months since I got the printer.



The moral of my rant is that Samsung's tech support is AWFUL!!!!! Just flat out awful. They have been rude to me, they don't return calls when they say that they will, and they are making me jump through a ridiculous number of hoops to get to talk to anyone that will help me. I should have just mailed it back to the original seller, but my dealings with the Samsung support jokers has pushed me past the 30-day exchange limit. At this point I basically have a 15 pound paperweight in my office, for which I paid $100. This is my last Samsung purchase,for fear that any time something does not work they will leave me high and dry. - Black And White - Laser Printer - Wireless Printer - Network Laser Printer'

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