I purchased Whirlpool filters (item 4396508) as shown in the photo and described in the description. I received generic Water Sentinel filters. Probably an honest mistake, but if I wanted generic filters, I would have ordered them. I will be returning them.
I don't know how this will compare to the REAL "Whirlpool" filter which I thought that I was getting! It says that it is made by Water Sentinel. That is not how it is presented so I am very disappointed.
Like some other reviewers recently, I did not receive a genuine Whirlpool filter as pictured in the description. I received a "Water Sentinel" brand filter. I does fit the refrigerator--mine takes the filter in the lower grille (but it's a Kenmore made by Whirlpool). However, it's not what I believed I was purchasing. The filter itself is very lightweight which makes me question if there's as much going on on the inside as there is in a genuine whirlpool filter. Yes, the price is cheap. No, I'm not going through the hassle of returning it. But buyer beware! :(
I just recieved another brand some after market not the item advertised as Whirlpool.This filter compared to Whirlppol is not the same if you shake it it has something inside that moves. It does not seem to be similar in quality. I do not know why this is not corrected yet on Amazon it still shows Whirlpool product and picture and you recieve a product as Water Sentinel. I did recieve a credit for the error after a few calls so customer service was okay.
Amazon makes it easy to replace these filters that are easy to forget when you are at Home Depot or any home store. The filters are easy to order, takes a couple of days to receive, no sales tax, free shipping, much cheaper, and no gasoline used or crowds to deal with. My water and ice taste great. Since I got my side by side ten years ago, I drink nothing but water and love the taste of good, clean water with all the chemicals and harmful junk filtered out. These filters are easy to install and ease my mind when I think of all the crap that is in the tap water. It is scary what is acceptable as far as water quality standards. I certainly do not want my family drinking unfiltered water. Anyway, got off on a tangent, but bottom line is I highly recommend this filter and the ease of obtaining them.
I'll keep this to the point:
- Ordered a three-pack of the product on this page
- Product arrived and was labeled "Whirlpool" on top and "Pur" on the bottom. It appeared to be genuine OEM
- Have changed out the water filter on this fridge over a dozen times previously with no issues
- Installed one and the water took on rotten eggs (hydrogen sulfide) smell
- Water had no such smell with the previous filters
- Thinking I had one bad unit, I installed another one form the 3-pack
- It too imparted the awful smell
- Removed filter completely, smell went away
- Returned this product for a refund
- Ordered PUR QTSS Whirlpool Quarter Turn Refrigerator Ice and Water Filter Cartridge and installed it... no bad smell - Water Filter For Refrigerator - Whirlpool Water Filter - Fridge Filter - 4396508'
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