The lock itself binds from time to time if you use it manually. You have to engage the electronic mechanism to unbind it. I had two of these and was only able to get one to work (the other had such bad binding issues that I sent it back). It works great with the MiCasaVerde Vera2. One big word of warning. This lock is a Kwikset authorized dealer only item. You cannot even get them at Home Depot or Lowes. If you buy one of these here, make sure you are buying from a Kwikset authorized dealer. If you are having problems and try to call Kwikset they will not talk to you if you purchased them outside of the dealer network. I had this problem with the marketplace vendor I purchased my locks from. Kwikset 99120-006 Venetian Bronze Lever DeadBolt - Keyless Deadbolt - Dead Bolts - Home Automation - Keyless Entry'
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