. . . . in light of all the glowing reviews read! Based on other purchasers' experience I purchased this product. Looks good, very wide - as advertised, but disappointingly inconsistent. Followed all instructions, to the letter, but never managed to get it to weigh the same twice. Both my husband and I tried, and both got varying weights. Not helpful when embarking on a weight reduction regime, so it is unfortunately having to go back. Thank goodness Amazon's return system is so user-friendly.
Update August 1st 2010
I was somewhat surprised to receive an email response from the Vice President of EatSmart Products within about 20 minutes of the posting the above. He assured me I must have received a lemon (his words), which apparently happens from time to time. He also went on to say, and I quote, "I was hoping to get you a replacement immediately under our warranty program. Its the least we can do after putting a defective product in your hands."
I was duly impressed and told him so in my responding email. However, to date I have not received a replacement, nor do I now expect/want one to arrive. Having re-read other reviews of this and other EatSmart models, I believe this model is, in fact, a lemon. Other models seem to be consistently accurate, whereas, it appears, this particular model is not.
I am now looking elsewhere for a consistent and accurate scale.
Further update August 4th 2010
Today I received an unexpected package via FedEx. I had duly returned my 'lemon' and received a refund. I thought that was the end of the story. Not so! A new scale from EatSmart Products, with a letter from the Vice President, apologizing for the lemon and enclosing a new scale, which, he informed me, has been thoroughly tested for accuracy.
This accuracy I can confirm. Both my husband and I tested, and re-tested, and there was never a variation. I even tested it with one of my cats - spot on each time.
EatSmart clearly stand by their products, recognise there are ocassional flaws, and quickly correct the situation. I am a very impressed and happy customer. Obviously a company which values their name and reputation, and rightly so.
I have anxiously awaited the release of this scale for some time and now that I finally have it I am even happier than I thought I could be. Everybody in my family is big. I am 6'4", 375 pounds, so the need for a scale that could handle my weight was actually relatively tough to find. After talking to the folks at EatSmart, they convinced me to hold out for this one and I am glad I did.
The platform itself is the biggest individual selling point for me. Its probably a good five inches wider than the last scale I had. It gives me piece of mind that I am being properly weighed and I don't have to worry about turning an ankle or worse because my feet are hanging off. The 440 lb capacity was also a must for me, and so far I have found it very accurate. It was within .2 lbs of the scale in my gym, so I am finally confident that I am loosing some weight. The backlit display is nice, but frankly unless you live in a cave I don't think you need it as the display is so big to start with.
The fact that this company also seems to stand behind their products is big for me. At 350+ lbs I have gone through a few scales over the years, and after talking with the owners at Eatsmart I would not hesitate to buy from them again. Probably the best purchase of my young Amazon career.
This is by far the best scale I have ever owned. I love the oversized platform, the clean look of it and that it only requires two batteries. You get the same weight no matter how many times you step on and off right in a row. I did this with every family member in my home to be sure it was accurate. It was right on every time. The prompt delivery by the company was a big plus.
I received an email asking to review this product, and after a few weeks of owning the product I am able to give my humble opinion on such a wonderful product.
I would like to say that Eatsmart is an Awesome company, I had sent them an email asking when the product would be out and within the same day I got a reply with the release date. Now the cool thing was when the product became available I actually got an update email from Eatsmart informing that the product was available and the included a link directly to the Amazon.com page. To me that is a plus in ensuring customer assistance and satisfaction. Product arrive a day earlier then expected - niiiiice.
Finally about the product:
1.Awesome scale - is within a .2 margin of those really expensive scales as well as most of the scales I have used at clinics and fitness centers. (Weighs up to 400lbs)
2. The large platform (length & width) of the scale is great especially being a tall person, it allows for you to stand on the scale more naturally then regular everyday scales where you may need to adjust your footing a bit when getting onto the scale. (15 inches wide)
3. The large LCD display is another plus to the scale allowing you to get a readout whether lights are on or off in the room. Display lights - reading stays up for a few seconds after stepping off to ensure that you are able to your weight (4.25 inch LCD display)
4. Very low profile, sleek and sexy design. The tempered glass may at first give way for concern but after my friends and I have have weighed ourselves with weights ranging from 200 - 365lbs I can assure you this scale will hold up. Using regular (AAA) batteries is another plus takes from one having to search for a inferior lithium watch battery.
5. Quality x Value x cost - Can't be beat (In my opinion - but i did my fair share of scouring the internet looking, and researching in the end I kept coming back to Eatsmart and there fine line of products)
Overall I am very pleased with the company for producing such a nice piece of equipment that should be in everyone's home. Great product for the $$$ - Weighing Scale - Digital - Eatsmart - Accurate'
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