Monday, 4 October 2010
Dewalt - dewalt
I purchased a similar XRP kit about a year ago through Amazon and it's given me generally good service. I'm a homeowner, so the amount of time I've put on the tools has been pretty light compared to a pro. Being a bit of a tool freak, I was willing to pay a premium for what I thought would be professional-grade performance and durability. So, I was a bit surprised when using the XRP drill a couple weeks ago to sink a few drywall screws that I detected a burning odor coming from the internals, followed immediately by the drill ceasing to function. A disappointing inconvenience for a year-old "heavy duty" drill that's received light use, I thought, but at least the unit is still covered by DeWalt's rock-solid 3-Year Warranty. Surprise! After sending the drill back to the DeWalt service center with a copy of my original receipt, etc. I was informed that the Warranty only covers replacement of parts, and that the labor charge for swapping out the defective switch on my unit will be a whopping $91. I tried to reason with them that this seemed a bit excessive given the premature nature of the failure and compared with the cost of buying an entirely new drill. Their attitude was that's-your-tough-luck-buddy-take-it-or-leave-it. I ended up paying, but feel like it got scammed. A sub-standard product with an effectively non-existent warranty. Be warned. DEWALT DCK955X 18-Volt XRP Cordless 9-Tool Combo Kit
I purchased the kit to replace a drill that was lost, and add the impact and grinder to my collection. The kit is great, and use the other tools more than I ever thought I would. The new tools are smaller and lighter than I would have expected but still as strong. I have used DeWalt tools now for about 6 years, and would recomend them to anyone.
Delivery was prompt. No complaints. The product is nicely priced since you are buying the set. The product is well made, sturdy and powerful. My only small complaint is that this set comes with 3 drills. I am no construction worker so I can really say why there are 3 different types of drills but I supposed they each serve a very specific function. I still gave it a five, can't penalize a product because of my own ignorance.
I got this set several years ago. Mine came with a right angle drill instead of the impact driver. I would have liked the right angle drill and impact driver instead of the impact wrench which i seldom use. Two batteries let you use one while the other charges. I also have an extra battery from my Dewalt cordless nailer, so I don't run out of power. If your a contractor get the DEWALT DW9109 7.2-Volt to 18-Volt Pod-Style Vehicle Plug-In 1-Hour Battery Charger.I renovate houses and have put these tools to use and they perform. Bags are nice and have lots of pockets to carry many accessories.
This is a great tool set. Our original set was stolen and we borrowed a set while I searched for the best price. It was on Amazon through Tool King. Once I ordered the set it arrived quickly. Very happy customers! - Dewalt'
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