After buying this 18v Ryobi Lithium battery through Amazon and retailer Minng 88, and paying 60$ plus, it stopped working after less than five months of light use. It gives a 'defective' signal when recharging. Because it was past 30 days, since purchase, I cannot return it or exchange it for a working battery. It means if you get a defective product from Minng 88, it has to fail within 30 days. If it stops working on the 31st day. you are out of luck. This is very unsatisfactory customer service.
When I had a similar experience with a defective Rigid 18v Lithium battery, bought at the same time through Amazon supplier, Damlow, the response was quite different. Damlow said to return the defective battery for a replacement despite being well past 30 days since purchase. That is great customer service and makes me a happy client. Damlow has gained a future customer. I will never buy from Minng 88 again. and advise all to do the same. Ryobi P103 18-Volt Li-Ion Battery - Ryobi - Battery Pack - Rechargeable Batteries - Lithium-ion'
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